Information We Collect
Personal Information
When you contact us, submit a form, or interact with our services, we may collect your name, email address, phone number, and any other information you voluntarily provide.
Property & Transaction Data
In connection with real estate services, we may collect details about properties you are interested in, your buying or selling preferences, financial qualification information, and transaction-related documents.
Usage & Technical Data
We automatically collect certain information when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected through cookies and similar technologies.
How We Use Your Information
Service Delivery
We use your information to provide real estate services, respond to inquiries, schedule consultations, process transactions, and fulfill our contractual obligations to you.
Communications
With your consent, we may send you property listings, market updates, newsletters, and other relevant communications. You may opt out at any time by following the unsubscribe instructions or contacting us directly.
Improvement & Analytics
We analyze usage data to improve our website experience, better understand client needs, and enhance our services. This analysis is conducted in aggregate and does not identify you personally.
Information Sharing
We Do Not Sell Your Data
Coffee & Closings does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your information is never a product.
Service Providers
We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as CRM platforms, email services, and transaction management tools), under strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect the rights, property, or safety of Coffee & Closings, our clients, or others.
Data Security
Technical Safeguards
We implement industry-standard security measures including SSL/TLS encryption, secure data storage, access controls, and regular security assessments to protect your personal information.
Limitations
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
Your Rights
Access & Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Contact us at any time and we will respond promptly.
Deletion
You may request that we delete your personal information, subject to certain legal and contractual obligations. We will honor such requests to the fullest extent permitted by applicable law.
Opt-Out
You may opt out of marketing communications at any time. You can unsubscribe via the link in any email we send, or by emailing us directly at coffeeNclosings@gmail.com.
Third-Party Links
External Sites
Our website may contain links to third-party websites, including social media platforms and real estate listing services. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies independently.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to reach out. We're always happy to chat — over coffee if you'd like.
Mato Realty — 7795 Davis Blvd STE 206, Naples, FL 34104